{"id":1910,"date":"2025-10-29T09:35:43","date_gmt":"2025-10-29T08:35:43","guid":{"rendered":"http:\/\/10.85.1.62\/?page_id=1910"},"modified":"2026-04-12T21:05:41","modified_gmt":"2026-04-12T19:05:41","slug":"service-level-agreement","status":"publish","type":"page","link":"http:\/\/www.argosid.it\/index.php\/service-level-agreement\/","title":{"rendered":"Service Level Agreement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1910\" class=\"elementor elementor-1910\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe46daf e-con-full e-flex e-con e-child\" data-id=\"fe46daf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-11b6808 e-flex e-con-boxed e-con e-child\" data-id=\"11b6808\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79f2413 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"79f2413\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.argosid.it\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"136\" src=\"http:\/\/www.argosid.it\/wp-content\/uploads\/2024\/11\/Logo.webp\" class=\"attachment-large size-large wp-image-24\" alt=\"\" srcset=\"http:\/\/www.argosid.it\/wp-content\/uploads\/2024\/11\/Logo.webp 500w, http:\/\/www.argosid.it\/wp-content\/uploads\/2024\/11\/Logo-300x82.webp 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-324378c elementor-nav-menu__align-center elementor-widget__width-auto elementor-nav-menu--stretch elementor-nav-menu__text-align-center elementor-widget-mobile__width-initial elementor-widget-tablet__width-initial elementor-nav-menu--dropdown-tablet elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"324378c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;full_width&quot;:&quot;stretch&quot;,&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-324378c\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-476\"><a href=\"http:\/\/www.argosid.it\/\" class=\"elementor-item\">Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-580\"><a href=\"http:\/\/www.argosid.it\/index.php\/chi-siamo\/\" class=\"elementor-item\">Chi siamo<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-85\"><a href=\"http:\/\/www.argosid.it\/index.php\/servizi\/\" class=\"elementor-item\">Servizi<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page current_page_parent menu-item-772\"><a href=\"http:\/\/www.argosid.it\/index.php\/news\/\" class=\"elementor-item\">News<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-688\"><a href=\"http:\/\/clienti.argosidnetwork.it\/\" class=\"elementor-item\">Login<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu di commutazione\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-324378c\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-476\"><a href=\"http:\/\/www.argosid.it\/\" class=\"elementor-item\" tabindex=\"-1\">Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-580\"><a href=\"http:\/\/www.argosid.it\/index.php\/chi-siamo\/\" class=\"elementor-item\" tabindex=\"-1\">Chi siamo<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-85\"><a href=\"http:\/\/www.argosid.it\/index.php\/servizi\/\" class=\"elementor-item\" tabindex=\"-1\">Servizi<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page current_page_parent menu-item-772\"><a href=\"http:\/\/www.argosid.it\/index.php\/news\/\" class=\"elementor-item\" tabindex=\"-1\">News<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-688\"><a href=\"http:\/\/clienti.argosidnetwork.it\/\" class=\"elementor-item\" tabindex=\"-1\">Login<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0d2633 elementor-align-right elementor-widget__width-initial elementor-mobile-align-center elementor-tablet-align-right elementor-widget elementor-widget-button\" data-id=\"c0d2633\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/chronos.argosid.it#form\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contattaci<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c42626 e-flex e-con-boxed e-con e-parent\" data-id=\"4c42626\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6af2c65 elementor-widget elementor-widget-image\" data-id=\"6af2c65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"585\" src=\"http:\/\/www.argosid.it\/wp-content\/uploads\/2025\/10\/copp93r_client_and_provider_coming_to_an_agreement_photoshoot_s_7fedaaba-6de1-4ff7-a129-790677827f3f-1024x585.webp\" class=\"attachment-large size-large wp-image-1913\" alt=\"\" srcset=\"http:\/\/www.argosid.it\/wp-content\/uploads\/2025\/10\/copp93r_client_and_provider_coming_to_an_agreement_photoshoot_s_7fedaaba-6de1-4ff7-a129-790677827f3f-1024x585.webp 1024w, http:\/\/www.argosid.it\/wp-content\/uploads\/2025\/10\/copp93r_client_and_provider_coming_to_an_agreement_photoshoot_s_7fedaaba-6de1-4ff7-a129-790677827f3f-300x171.webp 300w, http:\/\/www.argosid.it\/wp-content\/uploads\/2025\/10\/copp93r_client_and_provider_coming_to_an_agreement_photoshoot_s_7fedaaba-6de1-4ff7-a129-790677827f3f-768x439.webp 768w, http:\/\/www.argosid.it\/wp-content\/uploads\/2025\/10\/copp93r_client_and_provider_coming_to_an_agreement_photoshoot_s_7fedaaba-6de1-4ff7-a129-790677827f3f.webp 1456w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9d96a6 e-con-full e-flex e-con e-child\" data-id=\"c9d96a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-083a65d elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"083a65d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">service level agreement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b4d3cb elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"7b4d3cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Argosid Network<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-549d611 e-con-full e-flex e-con e-child\" data-id=\"549d611\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddb67c6 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"ddb67c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Servizi di accesso a internet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cabc47e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cabc47e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #4b407a;\"><strong>Tempo di attivazione del servizio di accesso ad Internet<\/strong><\/span><\/p><p style=\"padding-left: 40px;\">Tempo intercorrente tra la data in cui \u00e8 stato ricevuto l&#8217;ordine valido ed il giorno in cui il servizio \u00e8 realmente disponibile per l&#8217;uso da parte del richiedente il servizio) L&#8217;attivazione del servizio ADSL coinvolge diverse realt\u00e0, ovvero Argosid e operatori terzi. Le tempistiche tipiche entro le quali avvengono le attivazioni sono:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e444fdb elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e444fdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>20 giorni solari nel 95% dei casi<\/li><li>50 giorni solari nel 100% dei casi<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-510bee6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"510bee6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64e66f2 e-con-full e-flex e-con e-child\" data-id=\"64e66f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e3a2a4 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3e3a2a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #4b407a;\"><strong>Tempo di riparazione dei malfunzionamenti del servizio di accesso ad Internet<\/strong><\/span><\/p><p style=\"padding-left: 40px;\">Tempo trascorso tra la segnalazione da parte del cliente di un malfunzionamento effettivo e la relativa eliminazione) L&#8217;erogazione del servizio ADSL coinvolge diverse realt\u00e0 e dipende sia dall&#8217;efficienza fisica del circuito &#8216;end to end&#8217; che dalla correttezza delle configurazioni degli apparati (di Argosid e di operatori terzi). In caso di guasto Argosid indica le seguenti tempistiche:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5c92f2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d5c92f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tServizio offerto con proprie strutture o ULL:\n<ul>\n \t<li>80 ore solari nel 95% dei casi<\/li>\n \t<li>150 ore solari nel 100% dei casi<\/li>\n<\/ul>\nServizio offerto utilizzando servizi wholesale:\n<ul>\n \t<li>96 ore solari nel 95% dei casi<\/li>\n \t<li>170 ore solari nel 100% dei casi<\/li>\n<\/ul>\n<em>(Le tempistiche indicate si riferiscono a guasti ordinari e non, ad esempio, a manomissioni, problemi sui circuiti e sugli apparati di raccolta e backbone e\/o a problematiche dipendenti da problemi contingenti di operatori terzi)<\/em>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c4c904 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4c4c904\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5277a23 e-con-full e-flex e-con e-child\" data-id=\"5277a23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47a910e elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"47a910e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Servizio di telefonia vocale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da078bd elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"da078bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #4b407a;\"><strong>Tempo di fornitura del collegamento iniziale<\/strong><\/span><\/p><p style=\"padding-left: 40px;\">Tempo misurato che intercorre tra il giorno in cui \u00e8 stato ricevuto l&#8217;ordine valido ed il giorno in cui il servizio \u00e8 realmente disponibile per l&#8217;uso da parte del richiedente il servizio)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08b3a07 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"08b3a07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Accesso diretto con proprie strutture:<\/p><ul><li>20 giorni solari 100% dei casi<\/li><\/ul><p>Accesso diretto con strutture di altri Operatori:<\/p><ul><li>21 giorni solari 100% dei casi<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-caa1982 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"caa1982\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81b6df1 e-con-full e-flex e-con e-child\" data-id=\"81b6df1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37f4e44 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"37f4e44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #4b407a;\">Tempo di fornitura della Carrier Pre-selection<\/span><\/strong><\/p><p style=\"padding-left: 40px;\">Tempo che intercorre tra la data dell&#8217;ordine valido ed il giorno in cui il servizio di CPS \u00e8 realmente disponibile per l&#8217;Utente<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7f1559 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f7f1559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>19 giorni solari nel 100% dei casi<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2fc629 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e2fc629\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dc5ebb e-con-full e-flex e-con e-child\" data-id=\"5dc5ebb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab4a888 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ab4a888\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #4b407a;\">Tempo di riparazione dei malfunzionamenti<\/span><\/strong><\/p><p style=\"padding-left: 40px;\">Tempo intercorrente tra la segnalazione da parte del cliente di un guasto effettivo e la relativa risoluzione<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7611cf7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7611cf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Accesso diretto con proprie strutture:<\/p><ul><li>40 ore solari nel 80% dei casi<\/li><li>150 ore solari nel 95% dei casi<\/li><\/ul><p>Accesso diretto con strutture di altri Operatori:<\/p><ul><li>45 ore solari nel 80% dei casi<\/li><li>170 ore solari nel 95% dei casi<\/li><\/ul><p>Accesso indiretto in modalit\u00e0 CPS o CS:<\/p><ul><li>96 ore solari nel 80% dei casi<\/li><li>192 ore solari nel 95% dei casi<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e14c009 e-flex e-con-boxed e-con e-parent\" data-id=\"e14c009\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8299a49 e-con-full e-flex e-con e-child\" data-id=\"8299a49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54179ff elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"54179ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.argosid.it\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"136\" src=\"http:\/\/www.argosid.it\/wp-content\/uploads\/2024\/11\/Logo.webp\" class=\"attachment-large size-large wp-image-24\" alt=\"\" srcset=\"http:\/\/www.argosid.it\/wp-content\/uploads\/2024\/11\/Logo.webp 500w, http:\/\/www.argosid.it\/wp-content\/uploads\/2024\/11\/Logo-300x82.webp 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-617e499 e-con-full e-flex e-con e-child\" data-id=\"617e499\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bbdcb5 elementor-widget__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"0bbdcb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-018c82a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"018c82a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>081 1800 0000<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4693878 e-con-full e-flex e-con e-child\" data-id=\"4693878\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df1ed06 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"df1ed06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">In evidenza<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93476cb elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"93476cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"http:\/\/www.argosid.it\/#form\">&gt; Richiedi un contatto<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-770e1a5 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"770e1a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"http:\/\/www.argosid.it\/index.php\/lavora-con-noi\/\">&gt; Lavora con noi<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8e337f elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c8e337f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"http:\/\/www.argosid.it\/index.php\/servizi-completo\/\">&gt; Piani Tariffari<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2f0b0e elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a2f0b0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"http:\/\/www.argosid.it\/index.php\/servizi\/\">&gt; Servizi<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d74dc25 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d74dc25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"http:\/\/www.argosid.it\/index.php\/news\/\">&gt; News<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90a1c2d e-con-full e-flex e-con e-child\" data-id=\"90a1c2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb38bae elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"eb38bae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informazioni<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab9eeba elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ab9eeba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"http:\/\/www.argosid.it\/index.php\/contatti\/\"><span style=\"color: #ffffff;\">&gt; Contatti<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-936ff7e elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"936ff7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"http:\/\/www.argosid.it\/index.php\/info-consumatori\/\">&gt; Consumatori<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b5eb59 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3b5eb59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"http:\/\/www.argosid.it\/index.php\/trasparenza-tariffaria\/\"><span style=\"color: #ffffff;\">&gt; Trasparenza Tariffaria<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be5b50a elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"be5b50a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&gt; <a href=\"https:\/\/www.mimit.gov.it\/index.php\/it\/comunicazioni\"><span style=\"color: #ffffff;\">Ministero dello Sviluppo Economico e delle Comunicazioni<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31b35ce elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"31b35ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&gt; <span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.agcom.it\/\">AgCom<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c196d75 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c196d75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.infratelitalia.it\/\">&gt; Infratel Italia<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eabe4e elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1eabe4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"http:\/\/www.argosid.it\/wp-content\/uploads\/2025\/10\/Codice-etico2.pdf\">&gt; Codice Etico<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8541eae elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8541eae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"http:\/\/www.argosid.it\/index.php\/service-level-agreement\/\">&gt; Service Level Agreement<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42754ae e-flex e-con-boxed e-con e-parent\" data-id=\"42754ae\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4d97eb1 e-con-full e-flex e-con e-child\" data-id=\"4d97eb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bed78a elementor-widget elementor-widget-text-editor\" data-id=\"3bed78a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Argosid Network \u00a9 2025 | Politica sulla privacy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a3cd6f elementor-widget elementor-widget-text-editor\" data-id=\"7a3cd6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Sede operativa:<\/strong> Piazza della Repubblica 17, Piano di Sorrento, 80063 &#8211; <strong>P.IVA:<\/strong>\u00a006534031213\u00a0<strong>CF:<\/strong> 06534031213<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contattaci service level agreement Argosid Network Servizi di accesso a internet Tempo di attivazione del servizio di accesso ad Internet Tempo intercorrente tra la data in cui \u00e8 stato ricevuto l&#8217;ordine valido ed il giorno in cui il servizio \u00e8 realmente disponibile per l&#8217;uso da parte del richiedente il servizio) L&#8217;attivazione del servizio ADSL coinvolge [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-1910","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/www.argosid.it\/index.php\/wp-json\/wp\/v2\/pages\/1910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.argosid.it\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.argosid.it\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.argosid.it\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.argosid.it\/index.php\/wp-json\/wp\/v2\/comments?post=1910"}],"version-history":[{"count":20,"href":"http:\/\/www.argosid.it\/index.php\/wp-json\/wp\/v2\/pages\/1910\/revisions"}],"predecessor-version":[{"id":2238,"href":"http:\/\/www.argosid.it\/index.php\/wp-json\/wp\/v2\/pages\/1910\/revisions\/2238"}],"wp:attachment":[{"href":"http:\/\/www.argosid.it\/index.php\/wp-json\/wp\/v2\/media?parent=1910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}